Shipping Methods and Charges

Small furnishings, décor accessories and bedding are typically shipped via ground service with small package carriers such as UPS and FedEx.

Larger furniture requires special consideration in shipping and delivery. Because these items are large and heavy, we must ship them via Standard Delivery with special in-home furniture carriers. As a result, these oversized items incur a Standard Delivery shipping surcharge in addition to the regular shipping charges noted below. Shipping surcharges are noted on an item's product page and in your Shopping Cart.

Furniture that is shipped with an in-home delivery service via Standard Delivery will be placed inside the main threshold of the home. Because of our commitment to exceptional customer service, PoshTots also offers Premier Delivery for many oversized items in our collection. Upon delivery, the Premier Delivery carrier will unpack, place these furnishings in the room of your choice and discard the packing materials for you. (Assembly service is not provided.) If Premier Delivery is available for an item, it will be presented as an option on an item's product page. This convenient service is typically an extra $89 per item, above the regular shipping cost and surcharge.

If a furniture carrier is used to ship your item, the carrier will contact you to schedule a delivery time. Deliveries are scheduled within a four-hour window. If you are unable to meet the delivery driver at your scheduled appointment time, please call in advance to reschedule your delivery. If delivery cannot be scheduled within 10 days, applicable storage fees will be due and payable upon delivery.

Standard shipping charges are based on the total price of an order and outlined in the chart below. Shipping surcharges for oversized and furniture items are in addition to the costs shown below:

How to Receive Your Shipment

If you have ordered furniture from PoshTots, your order may be shipped via an in-home freight carrier. Most carriers schedule deliveries Monday through Friday between the hours of 9 a.m. and 5 p.m.

You must be present to receive, inspect and sign for your delivery. Please DO NOT arrange to have shipments dropped off when no one is home. When the carrier contacts you, please make note of the company’s name and phone number. This will be very helpful if you need to contact them for any reason. It is essential that you contact the carrier should you need to reschedule your delivery appointment. When delivery appointments are missed, the shipping company will assess a missed appointment charge of $49.

If you chose Standard Delivery, the delivery agent will place your item(s) just inside the main threshold of your home.

If you chose Premier Delivery, the delivery agent(s) will place your item(s) in the room of your choice, unpack the furnishings and remove the packaging from your home. Unfortunately, assembly service is not offered at this time. Should the delivery agent not perform all aspects of the Premier Delivery service you ordered, please contact PoshTots at 1-866-POSHTOT (866-767-4868) ext. 4850 at the time of delivery so that we may assist you.

PoshTots’ artisans take great care in packaging their creations to ensure safe transport to your home. Although these items are packaged properly, in some instances transit-related damage may occur. It is imperative that you inspect your order carefully when it arrives. Take the time to note any damage to your furniture and to the packing materials on the delivery receipt. Do not sign the shipping documents without recording details of transit damage. (For example: the furniture is scratched, dented, cracked, fabric is torn and the box is crushed on the top corner, punctured or wet).

Upon inspection, if you find that your merchandise is damaged, you may choose to refuse the delivery. Damages must be reported to PoshTots at the time of delivery by calling us at 1-866-POSHTOT (866-767-4868) ext. 4850. PoshTots will be unable to assist you in repair or replacement of damaged merchandise if it is not thoroughly inspected and documented as described above.

Freight companies are instructed to deliver items during the time frame scheduled with you, our customer. However, if you find that your furnishing(s) were delivered when you are not at home, please do not move the boxes. Contact PoshTots immediately for further instructions.

E-mail us anytime at CustomerService@PoshTots.com, or call us toll-free at 1-866-POSHTOT (866-767-4868) Customer Service Hours are M-F 8:00 a.m. to 6:00 p.m. EST